utilities.muskingumcounty.orgMuskingum County Utilities Office - Water Department - Sewer Department

Muskingum County, Ohio Muskingum County Ohio Home Offices Auditor's Office Commissioner's Office Engineer's Office Recorder's Office Sheriff's Office Treasurer's Office Agencies Board of Developmental Disabilities Board of Elections Building Department Community Development Center for Seniors EMA / LEPC Dog Warden & Adoption Center Health Department Housing Department Human Resources Job & Family Services Land Bank Park District Planning Commission Rambo Health Center Recycling Center Soil & Water Title Office Utilities Office (Water & Sewer) Veterans Services Courts Clerk of Courts Common Pleas Court County Court Domestic Relations Court Probate Court Public Public Notices Calendar Of Events Employment Contacts Offices & Agencies Townships Villages Utilities Office Utilities Office The Muskingum County Utilities Office is the customer service center for the Water and Sewer Departments. The office processes applications for water or sewer service, processes payments, responds to customer inquires, maintains both water and sewer system records, etc. The office is open to customers Monday through Friday 8 Am till 4 PM except legal holidays. The office has a drive-thru window that is open during business hours and a drop box available during non-business hours. Service Advisories The Water Department issues several types of service advisories, some for the protection of the customers and others just to keep the public informed of activities that may impact their water service. The Water Department issues service advisories of two types, an emergency situation or a planned outage for construction or repairs. Boil Advisories Service Outtages Hydrant Flushing The Water Department issues precautionary boil water advisories when a loss of pressure in the water main can potentially contaminate the water. Although these advisories can be inconvenient they are issued for your protection. If you are under a Boil Advisory, you should boil vigorously for three minutes any water used for drinking, cooking, brushing teeth, making ice, or other consumption. You do not need to boil water for bathing, washing dishes, laundry, or other external uses. Service outages are normally the result of an unexpected water line break or a natural disaster that causes a power outage. Many of the unexpected line breaks are the result of construction activity near the water line. Remember state law requires any one to call the utility protection service before digging so that all utilities in the area can be located. This is primary for your safety, but it also reduces the service interruptions for your neighbors. There are other occasions when the outage could be part of scheduled system maintenance. The Water Department is proud of our good record of keeping the water flowing. Please call the business office whenever you see a leak. The Water Department normally flushes the system mains in spring and summer by running water out the fire hydrants. This process accomplishes two things. First, opening a hydrant increases the velocity of the water moving through the water lines and causes any sediment that may have settled in the line to be moved out through the hydrant. One of the side effects is that if a customer happens to draw water while the cloudy water is moving past their service connection some of the cloudy water will be drawn into the service line. To reduce the chance of getting cloudy water, a customer should avoid using water while the crew is flushing in the neighborhood, especially do not wash laundry. After the crew has finished flushing in the neighborhood, the customer should open a faucet and let the water runs for a few minutes to ensure there is no cloudy water in the service line. Second, the flushing activities are also an opportunity to exercise each fire hydrant and check for needed maintenance so the hydrants will be ready to use in an emergency. Project Notices No notices at this time. If you do not have a Landline Phone you must register through this site to receive our Emergency Notifications for Muskingum County. You have Options for the Weather Alerts to receive them 24 hours a day or from 7:00 am till 10:00 pm. Tornado Warnings Do Not Have an Option. There are areas for Community Alerts, Water Outages and Water Boil Advisories and Special Needs Information categories. This information is not Shared with the Public or Sold to Other Entities. You can sign up multiple phone numbers, text numbers or email. Peggy Taylor Office Manager Contact Our Office Location 375 Richards Road Zanesville, Ohio 43701 Hours Monday – Friday, 8:00 a.m. – 4:00 p.m. Closed Federal Holidays Phone (740) 453-0678 Fax (740) 453-6448 Additional Links Payment Options Sewer Department Water Department Muskingum County, Ohio © 2020 All Rights Reserved | Disclaimer | Privacy Policy | Website Accessibility Statement | Site-Map Site developed & maintained by iTrack, llc....